Google listens to angry customers, offers full Google Video refunds

This one brings a sort of warm, fuzzy feeling to our hearts. Remember Google’s plans to shut down their pay-per-download Google Video site, and how they were giving a flat refund (in the form of Google Checkout credit, no less) to customers who had made purchases? Well, it seems that Google has heard the complaints of users who were concerned that their considerable investment in Google Video was going to net them $5 in credit. The company has announced that they will be providing a full credit card refund for all Google Video purchases. As if that wasn’t enough, the affected users will also able to keep whatever Google Checkout credit was issued, and Google has extended the life of the EOL’d videos for another 6 months. All told, it seems like Google did an excellent job of righting a wrong. Thank ya’ Googies.

Read

Tags: