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Sprint is the “undisputed leader in customer service”!
By: Jonathan S. Geller | Dec 17th, 2007 at 02:14PM
One of readers took a brief Sprint Customer Satisfaction Survey, and what was the message he got on completion? Nothing big, just that Sprint apparently is the "undisputed leader in Customer Service"! Really, guys? The undisputed leader? That’s quite a stretch, don’t you think? They were rated the worst, after all, in J.D. Power and Associates awards.
Jonathan S. Geller
Jonathan Geller is the founder of Boy Genius Report, now known as BGR. What began as a column on popular gadget blog Engadget quickly grew into one of the site’s biggest draws, and Jonathan soon detached the wildly popular column to create what has since become the biggest mobile news destination in the world.
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