DTV came, saw and conquered; was it good for you?
Changeover day came and went this past Friday and while the vast majority of the country likely didn’t even notice, a handful of people were in for a rude awakening as analog broadcasts ended. Over the past week, the FCC’s official help line received about 700,000 calls — 347,450 on Friday alone — regarding issues leading up to and following the changeover. About a third of Friday’s calls were from people still looking for coupons to help pay for digital converter boxes and another third were from people having trouble operating their converters. About 20 percent of the calls were regarding reception issues. Michael Copps, acting FCC Chairman, had this to say regarding the tidal wave of calls:
Our job is far from over. This transition is not a one-day affair. We have known about re-scanning and reception issues for some time and have been doing our best to get the word out.
Re-scanning, as Copps mentioned, is said to resolve reception issues a great deal of the time. So, if Grandma decides to call you for tech support rather than dialing up 1-888-CALL-FCC, that should likely be the first stop on the troubleshooting train. As for BGR readers, we imagine most if not all of you have already been enjoying some kind of digital broadcast for years now. There are always a few stragglers though — anyone caught with their pants down this past Friday? Figuratively, that is.
Zach Epstein
Zach Epstein is the Executive Editor of BGR. He has 10 years of industry experience, first in marketing and business development with two private Telcos, then as a writer and editor covering business, technology and telecommunications.
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