Sprint and DeviceAnywhere team up to provide virtual tutorials
U.S. wireless provider Sprint and virtual mobile device company DeviceAnywhere have teamed up to offer a unique service to Sprint wireless subscribers. The joint venture is allowing users to walk through phone tutorials, pre or post-sale, by clicking through a virtual representation of the phone’s OS while receiving feedback. The implementation isn’t perfect, for instance power users can’t go exploring a phone’s OS (the interactions are rigidly guided), but the tutorials provide a better customer experience than their all-text or text-aided-by-screen-shot counterparts. The virtual tutorials are currently available for 34 phones — we’ve been messing around with the HTC Hero and Touch Pro 2 — and can be found at sprint.com/learn.
[Via mocoNews.net]
Leave a Reply