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Motorola DEFY units plagued by defective speakers

Updated Dec 19th, 2018 6:56PM EST
BGR

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The Motorola DEFY might be rugged enough to withstand a long drop, a dust storm and even a monsoon, but it looks as though countless units around the world couldn’t even endure the manufacturing process. Hundreds of DEFY users from markets across the globe have taken to forums complaining of the same problem — the ear speaker stops working within the first few days of use. Owners are able to hear callers fine when using the handset’s loudspeaker, but the ear speaker remains nonfunctional. Some users have attempted to take the phone apart and repair the speaker themselves, though this is not advisable. Motorola has yet to confirm or deny the issue publicly, but affected handsets are being repaired or replaced under warranty.

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Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.