On Wednesday morning our inbox was flooded with complaints from readers stating that Verizon Wireless’ 4G LTE network was down — claims we were able to confirm with our Samsung Charge in New York City. Verizon Wireless has acknowledged the problem and is keeping its customers up-to-date via Twitter. “We’re aware of an issue with the 4G LTE connections and our network engineers are working to resolve quickly,” Verizon’s official account tweeted today. It followed up three hours later with “Investigating 4G LTE network issue; ThunderBolts making voice calls, may get slower 1xRTT data.” Verizon says it will keep its customers updated as its works to resolve the problem.

[Via PC World]

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Today, U.S. wireless provider Sprint published a press release outlining its “Network Vision” to be implemented over the next several years. As the PR reads:

Today, Sprint uses separate equipment to deploy services on 800MHz spectrum, 1.9GHz spectrum and, through its relationship with Clearwire, 2.5GHz spectrum. Under the terms of the new contracts, Alcatel-Lucent, Ericsson and Samsung will install new network equipment and software that brings together multiple spectrum bands, or airwaves, on a single, multimode base station.

Sprint notes that the shift to multimode towers will enhance service quality, create network flexibility, reduce operating costs, and improve environmental sustainability. Network executives estimate the cost of Network Vision at between $4 billion and $5 billion, but it should save the company between $10 billion and $11 billion after 7-years.

The same announcement also contains a short note about the future of Sprint’s iDEN, push-to-talk service. “During the nationwide implementation of Network Vision, PTT customers will continue to receive a superior customer experience on the iDEN network, currently performing at best-ever levels,” the release reads. “As the Network Vision transformation unfolds, Sprint expects to launch the next-generation of PTT services in 2011 on the CDMA network, offering customers sub-second call setup time along with robust data capabilities. [...] As the shifting to more broadband-centric PTT applications on the CDMA network occurs, it is expected that iDEN cell sites will be phased out. This phase out is expected to begin in 2013.”

Hit the jump to check out the full release.

Sprint Announces Network Vision – A Cutting-Edge Network Evolution Plan With Partners Alcatel-Lucent, Ericsson and Samsung

OVERLAND PARK, Kan.–(BUSINESS WIRE)–Sprint (NYSE: S) today unveiled its Network Vision blueprint to deploy a cost-effective, innovative network plan to further enhance voice quality and data speeds for customers across the United States. Sprint’s Network Vision is expected to consolidate multiple network technologies into one, seamless network.

“New Cisco Visual Networking Index Forecasts Global IP Traffic to Increase Fivefold by 2013”
Sprint has awarded contracts to Alcatel-Lucent, Ericsson and Samsung to bring Network Vision to life by implementing multimode technology to enhance service – coverage, quality and speed – create network flexibility, reduce operating costs and improve environmental sustainability. The scope of the arrangement between Sprint and these best-in-class vendors includes purchases of hardware, software and services. The awarded suppliers will deploy state-of-the-art technology expected to bring Sprint customers an overall enhanced network experience and deliver financial value to Sprint.

“Improving the customer experience – business and consumer – is the motivating force behind these network improvements,” said Dan Hesse, Sprint CEO. “We are very pleased with the results of our process which selected these three world-class partners. Each company realized the network proposal process was highly competitive, and each responded with innovative, cost-effective solutions.

“Network Vision builds on our legacy of wireless innovation and represents the next step in the evolution of our networks to best meet unprecedented growth in mobility services. We are well-positioned to take advantage of new technology, chipsets, devices and applications. Working with these three partners, we expect to deliver to our customers the most cutting-edge network capabilities available today and in the future.”

Today, Sprint uses separate equipment to deploy services on 800MHz spectrum, 1.9GHz spectrum and, through its relationship with Clearwire, 2.5GHz spectrum. Under the terms of the new contracts, Alcatel-Lucent, Ericsson and Samsung will install new network equipment and software that brings together multiple spectrum bands, or airwaves, on a single, multimode base station. (See ‘Current vs. New cell site’ at the Sprint Network Vision Information Center.)

The base stations will allow for the flexibility to offer new technologies using any of the 800MHz, 1.9GHz or 2.5GHz bands, as well as other spectrum bands. Sprint and the three companies expect to finalize the implementation schedule and begin the first stages of deployment in 2011. Completion of Network Vision across the Sprint network is expected to take from three to five years.

The implementation of multimode technology throughout the Sprint network is designed to:

Enhance service – Improve quality and data speed; improve in-building coverage and coverage within the network footprint
Create network flexibility – Ensure the most effective expansion of 4G
Reduce operating costs by delivering capital efficiency, lease reductions, roaming savings and backhaul efficiencies
Improve environmental sustainability by reducing carbon footprint and energy consumption needs
In addition to implementing multimode base stations, the Sprint Network Vision plan encompasses next-generation push-to-talk (PTT) with broadband capabilities and the integration of multimode chipsets into smartphones, tablets and other broadband devices, including machine-to-machine (M2M) capabilities.

Through spectrum efficiencies associated with Network Vision, Sprint intends to repurpose some of its 800MHz spectrum for CDMA service, thereby enhancing coverage, particularly the in-building experience for customers. Augmenting its 1.9GHz footprint with 800MHz, Sprint expects its CDMA coverage density will increase throughout the country. More density generally equates to fewer dropped calls and a more seamless network experience for customers. According to a 2010 PCWorld 13-city, 3G drive test, Sprint had the most reliable network. The Network Vision plan expects to enhance that competitive position.

“This is a very bold move,” said Berge Ayvazian, senior consultant, Heavy Reading. “Sprint was first with an all-digital wireless network; the first to upgrade to EVDO; and, more recently, the first to broadly offer 4G services. Sprint is once again first to deploy a common converged mobile network that will strengthen its 3G services; enhance its 4G technology options; and continue delivering the industry’s leading push-to-talk offering.”

Future of push-to-talk

During the nationwide implementation of Network Vision, PTT customers will continue to receive a superior customer experience on the iDEN network, currently performing at best-ever levels. As the Network Vision transformation unfolds, Sprint expects to launch the next-generation of PTT services in 2011 on the CDMA network, offering customers sub-second call setup time along with robust data capabilities.

Over time, a shift is likely to occur whereby customers demand more data-centric applications with PTT usage. According to recent industry research, U.S. wireless data traffic exceeds voice traffic for the first time in history. The industry’s mobile data revenue is up 27 percent this year*. (See ‘Wireless data growth trends’ at the Sprint Network Vision Information Center.)

As the shifting to more broadband-centric PTT applications on the CDMA network occurs, it is expected that iDEN cell sites will be phased out. This phase out is expected to begin in 2013.

“We’re seeing an increasing need from our push-to-talk customers for high-speed data capabilities, said Steve Elfman, president-Network Operations & Wholesale, Sprint. “Marrying the industry’s only sub-second PTT call setup with broadband data directly supports our customers’ needs and creates an unmatched offering in the market. Additionally, we fully expect a competitively priced lineup of rugged handsets and smartphones on the CDMA network.”

Greater efficiency benefits environmental sustainability

Across the country, as Network Vision is implemented, the size and power required to operate cell sites used by Sprint is expected to be reduced. Where an entire site can be decommissioned, Sprint intends to reduce its carbon footprint and energy costs. This network transformation will further Sprint’s lead in environmental sustainability and social responsibility. As Newsweek’s #6 ranked U.S. company in its recent “Green” rankings, Sprint will continue to aggressively identify ways to protect the environment. (See more at the Sprint Sustainability Information Center.)

Financial benefit to Sprint

Sprint expects the Network Vision plan to bring financial benefit to the company, not only by reducing operating costs, but also by avoiding future expenses as wireless data traffic continues to grow. The total estimated incremental cost of the Network Vision program during the deployment period is between $4 billion and $5 billion. Sprint estimates the total net financial benefit for a seven-year period to be between $10 billion and $11 billion. Cost savings are expected to come from capital efficiencies, reducing energy costs, lowering roaming expenses, backhaul savings and the eventual reduction in total cell sites. As Network Vision gives Sprint a more efficient network, and wireless data demand continues to increase, the per-unit cost efficiencies of serving Sprint customers should improve.

Network Vision implementation

The nation’s geography will be divided among Alcatel-Lucent, Ericsson and Samsung on a market-by-market basis. Several of the markets for each company:

Alcatel-Lucent: New York City, Philadelphia, Boston, Washington, D.C./Baltimore and Los Angeles
Ericsson: Atlanta, Miami, Houston, Kansas City and Dallas
Samsung: Chicago, Denver, Pittsburgh, San Francisco and Seattle
* Research support: “New Cisco Visual Networking Index Forecasts Global IP Traffic to Increase Fivefold by 2013” – June 9, 2009

Oh, how things have changed since 2003. The Hitachi SH-G1000 Pocket PC — also known as the largest Pocket PC in history (we’re probably stretching, but still) — was one of the first Pocket PC devices we owned. Why did we buy it? Well, if we remember correctly, it was one of the first Pocket PCs to use cellular data (it used Sprint’s 1xRTT network for data), and this enabled us to constantly use AIM, send email, and use Microsoft’s Internet Explorer; it also took our pretentious-douche-factor to new heights when we used it in our local Starbucks. You didn’t need a stylus to type on the G1000 as it had a portrait, full-QWERTY keyboard built-in. As an added bonus, there was a rotatable camera, 400 MHz CPU, and 32 MB of RAM. While the device was not “pocketable,” the battery life was impressive; clocking in at over a day of average use, possibly two. The device retailed for $649 on Sprint. Anybody ever own one of these monsters?

BGR Throwback Thursday is a weekly series covering our (and your) favorite gadgets, games, and software of yesterday and yesteryear.

The Palm Pixi as we know it has a number of shortcomings, the most notable and lamented is its lack of Wi-Fi. Left out in order to keep the devices profit margins as high as possible, the decision was about as well received as the handset itself. Of course after a software update or two the Pixi is now performing more or less as it should, but nothing can be done at all to address the lack of Wi-Fi. That is, of course, unless you are Verizon. It might strike many as odd to think Verizon could improve a smartphone as offered by others by adding in Wi-Fi, but that’s exactly what the company looks to be doing thanks to a new FCC filing. To feature nothing more and nothing less than the Sprint Pixi apart from the addition of Wi-Fi 802.11b/g, the Verizon Pixi has no set release date as far as we can tell, but we wouldn’t be at all surprised to see Verizon roll out the device with its bigger brother on the very same day.

[Via Engadget Mobile]

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Lovers of all things BlackBerry might want to stop on by their local Verizon dealer this Wednesday as that’s the day “a powerful new Storm rolls onto Verizon Wireless’ network” (sorry, we couldn’t resist.) Going for $179.99 on a 2-year contract after a $100 MIR — no word yet on full retail — the Storm2 is everything that Storm 9530 users could hope for in that it is reliable, dependable and has Wi-Fi. We’ve got a production unit from Verizon that we’re currently testing and will publish a review of it shortly, but for now the best we can give you is a press release couple enormous press shots after the jump.

BASKING RIDGE, NJ, and WATERLOO, ONTARIO — Verizon Wireless and Research In Motion (RIM) (NASDAQ: RIMM; TSX: RIM) today announced that the BlackBerry® Storm2™ smartphone will be available in Verizon Wireless Communications stores, online at www.verizonwireless.com, and through business sales channels beginning Oct. 28. The BlackBerry Storm2 with BlackBerry® OS 5.0 evolves the BlackBerry® touchscreen platform with hundreds of hardware and software enhancements – including new SurePress™ “clickable” display technology and built-in Wi-Fi® – delivering the exceptional multimedia experience and communications capabilities customers have come to expect from their BlackBerry smartphones.

Key Features:

• Smooth design and premium finish with sloped edges, chrome accents, glass lens and stainless steel backplate
• Large (3.25”), dazzling high-resolution 480 x 360 display at 184 ppi
• Capacitive touchscreen with integrated functions (Send, End, Menu, Escape) and new SurePress technology that makes clicking the display practically effortless
• 3G and global connectivity support for making phone calls in more than 220 countries and accessing data in more than 185 countries (with more than 80 destinations in 3G)
• Network Connectivity: EV-DO Revision A; UMTS/HSPA (2100 MHz); and quad-band EDGE/GPRS/GSM networks
• Supports Wi-Fi (802.11 b/g)
• 256 MB of Flash memory
• 2 GB of onboard media storage and a microSD™/SDHD memory card slot with a 16 GB card included

Software Updates on BlackBerry Storm2:

• Features BlackBerry OS 5.0, which includes typing accuracy and selection improvements, as well as usability and visual enhancements such as inertial scrolling, spin boxes that make it easier to set dates and times, gradient shading on buttons, and more use of animation
• BlackBerry® Browser is improved with faster JavaScript and CSS processing as well as support for Gears and BlackBerry Widgets
• Customers running BlackBerry® Enterprise Server 5.0 will gain the ability to set follow-up flags, manage e-mail folders, access remote files (Windows Shares), forward appointments, view calendar attachments, and more

Additional Features and Specifications:

• 3.2 megapixel camera with autofocus, Image Stabilization (IS), flash and video recording capabilities
• Premium and easy-to-access phone features, background noise suppression technology, loud distortion-free speakerphone and face detection (proximity sensor) that prevents accidental clicks and blanks the screen while the customer is on the phone
• Media player for videos, pictures and music, plus support for BlackBerry Desktop Manager for both PCs and Macs, and BlackBerry® Media Sync, for easily syncing Windows Media® Player music with the smartphone*
• 3.5 mm stereo headset jack and dedicated volume controls
• Bluetooth® (v2.1) capable with support for Secure Simple Pairing, hands-free headsets, stereo headsets, car kits and other Bluetooth peripherals
• Built-in GPS for maps and other location-based applications, as well as photo geotagging; and Verizon Wireless’ VZ NavigatorSM service is pre-loaded
• V CAST Music with Rhapsody
• Access to BlackBerry App World™, featuring a broad and growing catalog of third-party mobile applications developed specifically for BlackBerry smartphones, with categories including games, entertainment, IM and social networking, news, weather, productivity and more
• Support for Verizon Wireless’ Mobile Broadband Connect tethering service
• Removable, rechargeable 1400 mAhr battery that provides up to 5.5 hours of talk time or up to 11.2 days of standby time

Pricing and Availability:

• The BlackBerry Storm2 smartphone is available beginning Oct. 28 for $179.99 after a $100 mail-in rebate with a new two-year customer agreement on a voice plan with an Email and Web feature or an Email and Web for BlackBerry plan. Customers will receive the mail-in rebate in the form of a debit card; upon receipt, customers may use the card as cash anywhere debit cards are accepted. Data plans for the BlackBerry Storm2 smartphone begin at $29.99 when added to any Nationwide voice plan.
• New Operating System for Existing BlackBerry Storm Customers
• Existing BlackBerry Storm customers will be able to update their handsets to the new BlackBerry OS 5.0 software via Web software load (www.blackberry.com/update), BlackBerry Desktop Manager, or from Verizon Wireless’ download site (www.verizonwireless.com/storm). The software is available today.
• For additional information on Verizon Wireless products and services, visit a Verizon Wireless Communications Store, call 1-800-2 JOIN IN or go to www.verizonwireless.com. Business customers can contact their Business Sales Representatives at 1-800-VZW-4BIZ.

* Certain music files may not be supported, including files that contain digital rights management technologies.

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Your mileage may vary, but it appears that Sprint’s telesales has begun offering up the HTC Hero a few days ahead of schedule. We called telesales ourselves to check out the matter and were told that we could order up some Android goodness tonight for $279.99 on a 2-year before a $100 MIR. We’ve already given you our thoughts on the device and if you can deal with a little bit of lag here and there, it’s off to the races starting right now.

Thanks, JayTV and everyone else who hit us up!

Love your Bell service in Canada? Don’t really want to spring for a brand new BlackBerry Tour? Well, it seems as if Bell is gearing up to launch the BlackBerry 8530 pretty soon. Full retail price is showing up at $499 without a service agreement, but don’t let that scare you off too much — it should be pretty reasonable once a contract is factored in. We also have shots of the BlackBerry 9700 making its way into Bell’s system meaning that it’s likely we’ll see Bell’s HSPA network overlay launch with it in tow. As always, hit the jump for some bigger and better shots.

Canadian Windows Mobile junkies have a couple of reasons to smile this afternoon as TELUS has begun selling two great WinMo packin’ smartphones: the HTC Snap and Touch Pro2. Priced at $0 and $249.99 respectively on 3-year deals with voice and data discount (or $399.99 and $649.99 outright), both the Snap and Touch Pro2 are sure to please prosumers and business users alike. Apart from their obvious differences, each device has an abundance of features including email support, Wi-Fi, GPS, Bluetooth, speakerphone, visual voicemail, global GSM roaming and well over five hours of talk-time per device. So, Canadians, who’s in?

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Oh Best Buy, how we love you so. It doesn’t seem to matter to you whether or not a carrier has officially launched a device, because you’re in the big box business and don’t care about trivialities like carrier announcements. The latest example of this sort of behavior is your peddling of TELUS’ HTC Touch Pro2 for $249.99 CAD despite the fact TELUS has yet to confirm pricing, let alone a launch date. But like we said, you’re Best Buy so you can afford to take these sort of risks. Just do us one favor, okay? Fix the crazy image that you have up on the site because you’re making the sexiest WinMo handset in creation look like one of those LG phones that wants to be a makeup compact. Kthx.

Thanks, Dennis!

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So you read part 1 of our BlackBerry Tour review and then our impressions of Verizon’s BlackBerry Tour, but you’re still too scared to go out and buy one because you live in Canada and aren’t sure how the newest BlackBerry handles life above the 49th. Well it’s time to put your neuroses aside, Canadians, because Bell recently sent a Tour our way just so you crazy Canucks wouldn’t feel left out. So site back, relax and hit the jump to see what’s up with the Bell BlackBerry Tour 9630.

Before we begin, we think it appropriate to clarify just exactly what one gets when he/she purchases a Tour from Bell: The device itself (which was made in Mexico, for those of you who fawn over Canadian-made devices), a leather holster, stereo headset, travel charger, microUSB cable, Bell SIM card, Desktop Manager installation CD and instruction manuals. Unfortunately, Bell does not ship the Tour with a microSD card. Okay, that’s out of the way so let’s move on.

Seeing as we’ve covered the Tour’s hardware and software so many times before, we hope that you’ll forgive us if we skip over all that and focus on the things that make the Bell Tour different from all other Tours. There are two physical differences and although they’re both pretty minor, one makes us really smile and makes us scratch our heads. The positive is that Bell has decided against putting its logo on the device, meaning that those of you who have a coronary out of anger when seeing a physically branded device are safe and won’t have to hit up cnn.cn. The negative is the battery door. While Verizon opted for a soft-touch rubber coating on the areas surrounding the faux carbon fiber, Bell has chosen to leave a glossy black finish in its place just as we saw on our pre-release unit. Why do we take issue with this? Two reasons. The first being that it’s summer; perspiring hands and slick-finished smartphones don’t mix well. The second reason is that it just looks half-assed because it doesn’t match.

Moving on to the OS, the Bell Tour ships with the same OS as every other Tour on the market from various carriers — OS 4.7.1.40. We’re a bit shocked that this is the OS that shipped on all devices seeing as there are quite a few annoying bugs in it, the worst of which seems to be radio issues. Our Canadian office is located a few hundred meters from several Bell towers yet we haven’t managed to get over three bars of EV-DO. The strangest thing however, is that our Tour seems to love to sit at zero bars when not in use. Once we pick it up to use data however, we always get an incredibly fast connection. Whether we were downloading attachments, surfing the web, using GPS Nav by Telenav (yes, GPS is unlocked) or using the awesome Bell TV & Radio streaming app, everything worked fine despite only showing about two bars of service. Guess it goes to show you that bars aren’t everything and CDMA does provide a digital connection regardless of bars most of the time.

Despite a few issues here and there, the Tour is a solid performer and overall it handles itself very well in its infancy. In fact, we’d go as far as to say that it’s the best device Bell has in its catalog. If you don’t already have one, it’s definitely one to check out.

And just like that, yet another carrier has officially jumped in on the BlackBerry Tour action — today the honors belonging to Canada’s TELUS. The carrier is willing to let anyone and everyone get their hands on the latest sexy number from RIM provided they’re cool with dropping $229.99 and signing off on a 3-year deal. But don’t worry, those of you who are contractaphobes or just like to spend cash like it’s going out of style, because the Tour can be bought off-contract for $599.99. In other news related to the green carrier from North of the 49th, the HTC Snap and Touch Pro2 have officially been announced as coming soon. This means it’s likely that all is indeed set for the 15th and 21st of July respectively. However, considering that the TELUS launch date of the Tour has been pushed up by two days in response to Bell’s earlier than expected launch, we wouldn’t be surprised to see things for the Snap or Pro2 change at the last moment as well.

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It looks as if July is shaping up to be a pretty good month for TELUS subscribers — how does three hot new handsets in one week sound? One of our ninjas just hit us to let us know the carrier will apparently be launching both the BlackBerry Tour and the HTC Snap on July 15th followed less than a week later by the HTC Touch Pro2 on the 21st. So far the only pricing we have is for the Tour and the Snap, which will go for $249.99 and $29.99 respectively on 3-year contracts. As for the Pro2, unfortunately pricing has yet to be entered into the TELUS system. We’re doing our damnedest to get more details but in the meantime you’ve got some decision making to do, TELUS subscribers.

Thanks, Bird!

UPDATE: We’re hearing $249.99 for the Touch Pro2.

It’s been a while since we talked about these devices coming to TELUS, but the BlackBerry Tour, HTC Snap and Touch Pro2 are front and center in our minds today, having just popped up in a new Best Buy Mobile flyer. TELUS has yet to officially announce the two HTC handsets (the Tour popped up on its website this morning) and unfortunately nothing juicy like pricing or release dates are specified for any of the handsets. The flyer is valid from July 3rd to July 30th though so hopefully we’ll get official word from TELUS soon.

[Via Mobile Syrup]

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Folks who scooped up the HTC Ozone from Verizon Wireless or the HTC Snap from Sprint may be pleased to learn that an official upgrade to Windows Mobile 6.5 may be in your future. According to documents published on the Bluetooth Special Interest Group’s website, a Windows Mobile 6.5 variant of the HTC Cedar, codename for the CDMA Snap, has received regulatory approval. There are no additional details other than the CEDA100 moniker and the WM6.5 designation. With this handset being released so close to expected Windows Mobile 6.5 roll out later this year however, we can only hope HTC (and Sprint and Verizon) will extend this olive branch to early adopters.

[Via wmpoweruser]

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We’ve already given the world its first peek and Verizon’s upcoming HTC Ozone, nailed down its scheduled availability of June 29th/July 13th and pegged its pricing at $49.99 after MIR, but we’re not done yet because two of our VZW ninjas just hit us up with the complete spec list for the device — and plenty more. Just as we suspected, the Ozone features EV-DO Rev. A connectivity in addition to quad-band GSM/GPRS/EDGE. We’re also pleased to report that the GPS chip is not shackled to VZ Navigator and that Verizon will allow users to use the device as a tethered modem (for a fee of course). Hit the jump for the rest of the specs along with a sizable Ozone deck.

Thanks, anonymous and indelus!

Features

• Windows Mobile 6.1 Standard
• Dual-band 1xRTT/EV-DO Rev. A, quad-band GSM/GPRS/EDGE
• Pre-installed SIM Card w/ Global Support Kit
• Microsoft Office Mobile
• Adobe Reader LE PFT viewer
• Internet Explorer Mobile
• Windows Media Player Mobile
• 256MB ROM/128MB RAM
• WiFi 802.11b/g
• Bluetooth 2.0 with A2DP
• 2.4″ QVGA display w/ 24k color
• Full-QWERTY with 5-way navigation key
• 2 megapixel camera w/ auto-focus and video capture
• microSD slot (up to 16GB)
• Voice command, notes/recorder capable
• Speakerphone
• Security locking features
• MMS
• AOL, WLM, Yahoo! IM
• Wireless Sync capable
• ActiveSync capable (v4.5) and Windows Mobile Device Center
• Mobile Broadband Connect capable
• VZ Navigator capable
• Visual Voicemail capable
• Device Insurance available
• Hearing aid compatible = M3/T3

Specifications

• 4.5″ x 2.5″ x 0.5″
• 3.7 oz.
• 1500 mAh battery
• 290 minutes talk-time
• 324 hours standby
• Head: 1.03 W/Kg SAR