During an televised interview with CNBC, AT&T CEO Randall Stephenson said Tuesday that his company’s efforts to repair its voice network have been paying off and that call quality is steadily improving. “We’ve been going hard at the voice quality issue,” Stephenson said, adding that AT&T’s network revamp, one which primarily focuses on particularly troublesome major cities such as San Francisco and New York, is nearly complete. Stephenson said AT&T customers can expe...

The results of the recent J.D. Power and Associates wireless industry survey are in, and things could look a bit…better for AT&T. The carrier came in dead last in 4 out of 6 regional categories, and never rose above a 3-out-of-5 rating in any one race. Worse still, the survey includes results culled between February and June, which means that none of the recent iPhone 3G woes have been factored in. Verizon came in first, (as we’ve pointed out) followed by Alltel, with Sprint and U.S. Cellular ...

J.D. Power and Associates released Volume 2 of their biannual Cellular Call Quality Survey Thursday and it appears as if “Can you hear me now?” is a phrase not uttered by many Verizon Wireless customers. In every region of the country surveyed, Verizon was either the sole winner or tied for first place. The survey asked 22,000 customers from across the nation to rank their cellular provider based upon the frequency of dropped calls, static/interference, failed connection on the first try, voice di...