Among the more aggravating predicaments gadget fans often find themselves in are the scenarios where devices break or accounts get over-billed and phone calls to customer service must be made. The only sure way to make these situations even more aggravating, of course, is to navigate through a maze of key-presses and then sit on hold for 13 minutes before a call is finally connected. Thankfully, services like FastCustomer look to ease the tension a bit by waiting on hold in place of the user and then and ...

Now this is a service we can get behind! Fonolo serves one purpose and one purpose alone: Kill phone trees. If you’re not familiar with the term “phone tree” you’ll certainly be familiar with the concept. When something you own isn’t working properly despite your best efforts, you get angry. You pride yourself in being a skilled gadgeteer so the fact that you can’t fix the problem yourself is a bit enraging. Now you have to swallow your pride, cowboy up and call the dreaded...