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Todd Haselton |Sep 19th, 2011 at 10:15PM
We have seen plenty of rumors that suggest Apple will launch the iPhone 4s as a budget-friendly option alongside the iPhone 5, and now the device has reportedly been listed in one of AT&T’s internal systems. According to a screenshot published by Engadget, AT&T is gearing up to offer a white iPhone 4s, possibly alongside the existing iPhone 4. The iPhone 5 isn’t mentioned at all in the carrier’s system. Apple is largely expected to announce the iPhone 5, and perhaps the iPhone 4s, du...
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Zach Epstein |May 16th, 2011 at 06:40PM
A new series of emails were made public on Monday as a result of Skyhook Wireless’ lawsuit claiming Google interfered with a contract the LBS company had in place with cell phone maker Motorola Mobility. The emails, which were sent to and from numerous top executives at Google including CEO Larry Page and SVP of Mobile Andy Rubin, detail the company’s shock at losing out to Skyhook. The internal emails also reveal Google’s admission that Skyhook’s location product is better and more ac...
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Andrew Munchbach |Feb 25th, 2011 at 10:04AM
A device isn’t really released until the gang over at ifixit have torn it limb from limb, am I right? Today’s victim: the Motorola XOOM tablet. After several hours and 57 screws, the ifixit team have given the XOOM an 8 out of 10 rating on ease of repair (10 being the easiest). The site notes that the “LCD and front panel glass are not fused together” — making for easy glass-break repairs — and that “individual components are separately attached to the motherboard, al...
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Zach Epstein |Jan 19th, 2011 at 01:30PM
If images that reportedly reveal an internal Best Buy training document end up being real, it looks like the giant nationwide retailer will not be carrying Verizon Wireless’ new iPhone 4 at launch. The images supposedly show a section of Best Buy’s playbook intended to help guide sales reps’ interactions with shoppers. In this particular section, employees are given some fodder for customers inquiring about Verizon Wireless’ iPhone 4. The first leaked page covers data speeds and the Ve...
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Zach Epstein |Nov 9th, 2010 at 10:10AM
Apple has made changes to its internal screening process pertaining to iPod liquid damage, a source told BGR. Apple builds a series of Liquid Contact Indicators (LCI) into its iPod line of devices. When these LCIs come in contact with moisture, they become activated. In the event of a warranty claim or other repair, the LCIs indicate to Apple that the device in question may have been affected by a liquid. Employees of Apple Stores and AppleCare Repair Centers then have specific guidelines used in the event li...
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Zach Epstein |Nov 3rd, 2010 at 03:00PM
Apple’s internal policy on acceptable numbers of pixel anomalies was recently updated, a source told BGR. The policy is used as a guideline for Mac Geniuses addressing customer issues that involve Apple displays. It essentially allows them to quickly and easily determine whether or not to repair or replace products with display defects. Apple provides its employees with a table showing the acceptable number of pixel anomalies for each product range. For example, iPhones and iPods with just one pixel ano...
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Jonathan S. Geller |Oct 21st, 2010 at 09:05PM
We just received a shot of an internal AT&T memo detailing the carrier’s intention to start transitioning to LTE-capable SIM cards. AT&T has started preparing employees for a new SIM card that will be used for LTE handsets and devices, all except the iPhone 4 since that uses a microSIM card. AT&T tells employees to verify the SIM card is correct by checking the SKU on the card even though the new LTE cards are visibly different, just to be safe we’re assuming. It also appears there wil...
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Jonathan S. Geller |Aug 19th, 2010 at 01:15PM
The red-headed step child of the BlackBerry device family is launching relatively soon on Sprint (and probably Verizon), and we have got our hands on a nice overview of the product in case you had any unanswered questions. Quick recap? It’s a clamshell QWERTY flip device with a CDMA radio, Wi-Fi, GPS, 5 megapixel camera, 240×320 external display, 360×400 internal display, and optical trackpad for navigation. If you loved the Pearl Flip but hated the SureType keyboard, this might be a nice comp...
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Jonathan S. Geller |Aug 19th, 2010 at 09:37AM
You’d think that RIM would be replacing highest-end product with a brand new device, right? Well, previous rumors suggested that the BlackBerry Bold 9700 would get nothing more than a simple refresh, and we’re able to confirm those rumors. We have a leaked internal document detailing all sorts of fun stuff. Market positioning, technical overviews, and a bunch more. The big picture view? The BlackBerry Bold R020 (9020? 9750? 9780? We’re just guessing) will be practically identical to the 9700...
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Jonathan S. Geller |Oct 5th, 2009 at 05:34AM
If you’ve been wondering whether the Motorola Droid (or Tao, or Sholes — whatever), BlackBerry Storm 2, BlackBerry Curve 2 or LG Chocolate Touch would be hitting Sam’s Club stores or even TARGET, you’re in luck. We just scored an internal document outlining merchandising, training, locations, and pretty much everything else you’d need to know. While Sam’s Club appears to be set up to carry the Motorola Android handset, TARGET seems to be left out. We won’t bore you wi...
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Marc Flores |Sep 28th, 2008 at 11:36PM
One of the biggest questions on everyone’s mind (well, almost everyone) is: when the hell is the Bold coming to the U.S.? Well, we got our hands on this image showing a release date of October 26, 2008 in Best Buy’s system. That means it will likely be out a week or two before it hits this authorized AT&T retailer (early October, anyone?) So, for everyone who’s been harassing AT&T reps and customer service, you can relax a little knowing it’s going to be coming out much sooner ...
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Jonathan S. Geller |Sep 9th, 2008 at 01:54PM
We just got our hands on an internal draft of the press release AT&T is going to run with to announce availability of the BlackBerry Bold. There’s an October XX release date (wtf?) and the usual corporate spin saying how this phone, not all the other phones that came before it is the best and most exciting. Add in a quote from RIM, and you’ve got yourself a press release! It’s dated for release today, but for some reason, we don’t see that happening. They’ll most likely wait ...
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Jonathan S. Geller |Jun 9th, 2008 at 07:11PM
By now even your grandmother knows what Apple announced today. But what about the fine print? What about the $199 and $299 pricing? Well, as some of you might have guessed, those prices are only with contracts with a carrier. We just got a hold of an internal AT&T email to store managers and it details almost every single detail of Apple’s iPhone 3G. Here’s a list of the most important/interesting points we found, followed by the entire email:iPhone 3G will be activated at point of sale when t...