'recall'

Sony issues recall on 1.6 million LCD TVs

By: |Oct 13th, 2011 at 12:45AM
Filed Under: Home Entertainment
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Sony Corp. on Wednesday confirmed that it is recalling approximately 1.6 million Bravia-branded LCD televisions. Sony said it has received 11 reports to date, all from within Japan, from customers complaining that their TVs have overheated or begun to smoke. The problems are caused by a defective inverter transformer used with the LCD backlighting assemblies in the Bravia TVs, and the part is found in televisions sold both locally in Japan and overseas. Sony told the Associated Press it will issue local reca...

Apple recalling some Verizon iPad 2 units

By: |Jun 10th, 2011 at 06:43PM
Filed Under: Mobile, Rumors, Tablets
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According to 9to5Mac, some Verizon iPad 2 units are being recalled to Apple, including devices mid-shipment. If an iPad 2 comes in with a specific serial number, Cupertino is asking that store employees ship the device back to Apple. Several customers who ordered the iPad 2 have also received “returned to sender” notices from FedEx, too. It’s currently unclear what was wrong with the batch, or if this will stall new shipments, but here’s to hoping that Apple and FedEx sort it out quick...

Exclusives

RIM recalls 1,000 BlackBerry PlayBook tablets [video]

By: |May 16th, 2011 at 10:25AM
Filed Under: Exclusives, Mobile
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RIM on Monday confirmed that it has issued a recall for approximately 1,000 BlackBerry PlayBook tablets. “RIM determined that approximately one thousand BlackBerry PlayBook tablets (16 GB) were shipped with an OS build that may result in the devices being unable to properly load software upon initial set-up,” the company said in a statement. “The majority of the affected devices are still in the distribution channel and haven’t reached customers. RIM is working to replace the affected ...

Best Buy mysteriously halts sale of Verizon’s DROID 2 Global, DROID Pro

By: |Dec 16th, 2010 at 07:18AM
Filed Under: Retail
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Here’s a head scratcher. Several of our Best Buy ninjas have come forward to let us know that Best Buy Mobile is informing employees that it will no longer be selling the Verizon Wireless’ DROID 2 Global and DROID Pro. Explanations run the gamut, several sources have referenced that exploding (probably not exploding) handset we reported about last week, while others are blaming a handset pricing disputed between the big box retailer and America’s largest cellular carrier. Whatever the ...

Garmin recalling 1.25 million nüvi navigation devices

By: |Aug 25th, 2010 at 03:32PM
Filed Under: GPS
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Just a quick PSA: Garmin has just announced that they are voluntarily recalling 1.25 million nüvi navigation units due to the possibility of faulty batteries. A press release explains that some devices, with a specific printed circuit board design, could contain defective third-party batteries that, “in rare circumstances, increase the possibility of overheating, which may lead to a fire hazard.” The nüvi models affected include those with the model numbers 200W, 250W, 260W, 7xx and 7xxT. If...

Why PR is so vital: Apple’s next move is a lose-lose

By: |Jul 13th, 2010 at 11:34AM
Filed Under: Apple, AT&T, Hardware, iOS, iPhone OS / iPod OS, Mobile, Opinions
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Rumors have started to fly around the internet about an iPhone 4 recall, and this got us thinking… while we think a mandatory recall is very unlikely (as the iPhone 4 isn’t much of a safety concern), this is now a no win-situation for Apple. (more…)

Apple to replace defective Time Capsules manufactured in early 2008

By: |Jul 12th, 2010 at 03:41PM
Filed Under: Apple, Hardware
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Apple announced last week via a support bulletin that it is replacing defective Time Capsules manufactured between February 2008 and June 2008. The defective units are plagued by a power problem that causes the unit to either not power on or power off unexpectedly. If you experience this problem, contact Apple, an authorized service center, or setup an appointment at your local genius bar to arrange for a repair or a replacement. Good news for those who already paid for a repair; Apple is going to issue a ref...

WSJ: Sony recalling over 500,000 VAIO laptops

By: |Jun 30th, 2010 at 08:45AM
Filed Under: Hardware, Laptops, Manufacturers, Sony
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The Wall Street Journal reports that electronics giant Sony is recalling over 500,000 laptops for a “temperature-control defect that may cause excessive heat and distort the shape of the laptop” and/or ” skin burns.” The WSJ goes onto write: “The recall concerns some of the company’s F and C-Series Vaio laptops sold since January 2010. [...] the recall applies to 259,000 laptops in the U.S., 103,000 in Europe, 120,000 in Asia and 52,000 in Japan.” Sony has stated tha...

Rogers recalls the Novatel MiFi 237

By: |May 5th, 2010 at 04:36PM
Filed Under: Hardware
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Following Bell’s lead, Canada’s Rogers Wireless has issued a recall notice for the Novatel Wireless MiFi 2372 Rocket mobile hotspot on account of its faulty battery. Novatel will be sending Rogers MiFi owners a pre-addressed and pre-paid envelope so they can send in their device to have it replaced. According to Rogers, Novatel will have the MiFi back in the customers hands within 7 to 10 business days of receiving the device. It doesn’t look like Rogers will be giving their customers a Rock...

Nokia issues recall for 14 million chargers

By: |Nov 9th, 2009 at 08:36AM
Filed Under: Nokia, Press Release
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Today Nokia announced a world-wide recall of three chargers made by BYD, a third party supplier. The models in question are AC-3E and AC-3U manufactured between June 15th and August 9th, 2009 and AC-4U made between April 13th to October 25th, 2009. The reason for the recall is a defect which could cause the “plastic covers of the affected chargers [to] come loose and separate, exposing the charger’s internal components and potentially posing an electric shock hazard if certain internal components are ...

Exclusives

BlackBerry 8230 recalled by Bell already?

By: |Mar 5th, 2009 at 06:20PM
Filed Under: BG's Corner, BlackBerry, CDMA, Exclusives, Handsets
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We don’t have all the details here, but we’ve confirmed that Bell has issued a recall on the freshly launched BlackBerry 8230. Both colors are affected, and while we’re not positive if every single handset is being recalled, we’ve been told it has something to do with how the handsets were flashed. We’ll update this when we get more information. Any Bell Pearl Flip users having any issues?Thanks, to one of our ninjas!UPDATE: We’re now hearing that customers won’t have...

Nokia responds to 5800 XpressMusic NAM 3G connectivity issues

By: |Mar 2nd, 2009 at 05:27PM
Filed Under: AT&T, Handsets, Nokia, UMTS
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Nokia has reportedly confirmed that some if its North American 5800 XpressMusic handsets are having 3G connectivity issues. The information, said to have been provided by an unnamed Nokia rep, suggests that only customers in Chicago and New York are experiencing difficulties while handsets in Dallas and Miami are working without issue. Nokia claims to be investigating both the device and the networks used in order to determine the source of the problem. Here’s the PR blurb:We have learned that some Noki...

Nokia 5800 XpressMusic NAM pulled from NYC Nokia store?

By: |Feb 28th, 2009 at 10:41PM
Filed Under: Handsets, Nokia, Rumors
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Bear with us while we try and get a handle on the situation, but it has come to our attention that the Nokia flaship store in New York City has pulled the 5800 XpressMusic NAM from its shelves. Apparently the move is completely related to the whole no 3G signal fiasco which led to massive amounts of returns but who knows. Perhaps all of their units have bum earpieces? Currently the Nokia USA online shop is showing the 5800 as backordered, a perfect excuse to hide behind while a defective product gets patched ...

BlackBerry Bold pulled from shelves in Japan

By: |Feb 27th, 2009 at 11:11AM
Filed Under: BlackBerry, Carriers - International, Handsets, Hardware, HSDPA, HSUPA, Retail, RIM
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It looks like four bands of HSPA is too much for a BlackBerry to handle as Japanese carrier DoCoMo has suspended all sales of the Bold due to overheating issues. Since its February 20th launch, DoCoMo has sold approximately 4,000 Bolds but after receiving more than 30 complaints about overheating keypads while charging, DoCoMo decided it was best to halt sales while RIM investigates the matter. RIM is being quite tight-lipped on the matter and would only comment with, “This issue appears to be specifica...