RIM just reached out to us with a statement regarding our post from this morning in which we reported that a big box retailer provided us with information surrounding BlackBerry PlayBook sales and returns. RIM’s response is as follows:The source of the reported comment is anonymous and unknown to RIM, but the comment is certainly inconsistent with the positive feedback we have received from our main retail partners. As previously indicated, RIM will provide a business update on BlackBerry PlayBook resul...

According to a trusted source from a major big box retailer, sales of RIM’s BlackBerry PlayBook have fallen far short of expectations. In addition, we’re told that the PlayBook is being returned at a higher pace than the Motorola XOOM. According to our source, PlayBook sales at this particular retailer missed internal sales targets by more than 90%. As if that wasn’t bad enough, the PlayBook is “being returned at a much higher rate than the XOOM,” which has a very high return rat...

Following a string of misguided reports, Samsung on Thursday issued a comment suggesting that recent claims of high Galaxy Tab return rates are wildly misguided. ITG on Monday released the findings of a wonderfully unscientific study that claimed 15% of Galaxy Tab buyers in the U.S. returned the Android tablet following their purchases. The report went on to compare that astronomical figure to a 2% return rate for Apple’s iPad — though ITG only looked at iPad sales from a single third-party vendor: Ve...

Acting as armed guards protecting the honor of the Queen, tech blogs and press across the Internet exploded in unison yesterday in an effort to right wrongs committed against the magical, and apparently peerless iPad. A report on Monday suggested that Android tablets — namely the Samsung Galaxy Tab — had finally put a dent in the iPad’s consumer tablet market share, causing it to drop from 96% to 77% last quarter. The firm issuing the report was immediately ambushed by the iPad army… those are...

Here’s the skinny on this situation… We had heard various return rates on the Verizon BlackBerry Storm from three (actually four, but we’ll discount the last one) extremely credible sources of ours. These ranged from 35-50% in some markets/regions. That is an absurdly high figure, folks. While we trust our sources, we wanted to continue to dig until we wrote up a post on it here. We let a publication quote us on that, because that is what we had heard. No harm, no foul.  But we weren’...