The National Oceanic and Atmospheric Administration, an agency within the United States Department of Commerce, will stop using BlackBerry phones later this year and instead supply workers with Apple’s mobile devices. In a memo relayed by Loop Insight, NOAA’s Chief Information Officer and Director for High Performance Computing and Communications said that support for BlackBerry phones will cease in May of this year. Apple’s iPhone 4 and iPhone 4S will replace the agency’s BlackBerry handsets, and NOAA plans to adopt current and future generations of Apple’s iPad tablet as well. Research In Motion’s BlackBerry smartphones have been the U.S. government’s go-to solution for wireless devices due to their enhanced security and robust messaging capabilities. Loop Insight’s report did not indicate that the NOAA memo provided an explanation for the agency’s decision.

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When new CEO Thorsten Henis took the reins at Research In Motion, he immediately pointed to the smartphone vendor’s marketing strategy as an area the company needed to focus on if it hoped to regain share in key markets like the United States. The wheels on RIM’s recent marketing efforts had already been set in motion, however, and early reports suggest that the increased volume of familiar BlackBerry ads aren’t having the impact RIM was hoping for. Read on for more.

RIM ramped up its marketing efforts in January, but the move does not appear to have paid off. “Our January checks indicated weak sell-through trends for the new BlackBerry 7 smartphones despite increased marketing efforts,” Canaccord Genuity analyst Mike Walkley wrote in a research note to investors late Wednesday night. “With very strong share gains for the iPhone 4S, increasingly price competitive Android smartphones, improving Windows smartphones, and strong sales of the affordable 7 inch Amazon Kindle Fire tablet, we anticipate increasing competition across all tiers of RIM’s products in C2012.”

As a result of weakening device sales and RIM’s poor outlook for the current quarter, the analyst lowered his estimates for RIM’s February quarter as well as the vendor’s full fiscal year. And despite a new round of marketing that kicked off in February with RIM’s “Be Bold” campaign, Walkley doesn’t see much changing for the Waterloo, Ontario-based until late in 2012.

“Given the strong share gains for Apple post the launch of the iPhone 4S and increasing Android and Windows competition in all price tiers, we believe BlackBerry 7 products will continue to struggle until BB10 products launch in late C2012,” the analyst noted. RIM expected to launch its first QNX-powered BlackBerry 10 smartphone — code-named the BlackBerry London — toward the end of the third quarter or early in the fourth quarter.

Walkley reiterated his Hold rating on RIM’s stock and maintained his $15 price target.

Mobile Web usage is on the rise, with users who access the Web through mobile devices having nearly doubled every year since 2009 according to analytics firm StatCounter. Web usage on mobile devices grew to 8.5% in January of 2012, up from 4.3% in the same month a year earlier. “While global Internet usage through mobiles is still under 10%, the pace of growth is remarkable,” said StatCounter CEO Aodhan Cullen. Apple leads the way in both the United States and United Kingdom, however Nokia is still the global leader — driven by its dominance in India — with nearly 40% of mobile Web browsing. In North America, Apple has a massive share of 59.11%, with Samsung and RIM coming in at 11.43% and 10.06%, respectively. Apple comes in second globally with roughly 30%, followed by Samsung with a 14% share. Android manufactures combined to account for less than 25% of mobile Web usage, with Research in Motion falling to roughly 8%. The Blackberry maker ranks second behind Apple in the U.K., however. Read on for StatCounter’s press release.

Mobile internet usage is doubling year on year

Nokia global leader, Apple king in US and UK

Boston, USA and Dublin, Ireland; Monday, 6th February, 2012: Global internet usage through mobile devices, not including tablets*, has almost doubled to 8.5% in January 2012 from 4.3% last year according to free web analytics company StatCounter. The firm’s research arm StatCounter Global Stats highlights the increasing use of mobile devices to access the internet with market share doubling year on year since 2009 (Table A below).

“While global internet usage through mobiles is still under 10%, the pace of growth is remarkable,” commented Aodhan Cullen, CEO, StatCounter.

StatCounter has also announced that new stats regarding mobile vendors are now available on its Global Stats website. The firm has been compiling and refining these stats for some time and has now made the beta project public. Based on initial research covering all traffic to the StatCounter network, Nokia leads worldwide, most probably driven by its dominance in India. Apple is second globally but leads the US and UK markets. In the UK RIM is second only to Apple.

“Following repeated requests, we’ve decided to make our new mobile vendor stats publicly available,” commented Aodhan Cullen, StatCounter. “As the mobile space is constantly evolving, we keep our detection under constant review.” Anyone wishing to contribute to the detection project can submit feedback using the detect tool: http://gs.statcounter.com/detect

StatCounter (http://statcounter.com/) provides free website traffic analysis. This allows website owners, developers and bloggers to capture website intelligence in real time e.g. number of visitors, visitors by country/region, search terms, popular pages, download stats, exit links and other data.

————————————————–
Table A:
Global use of mobile devices to access internet
(excludes tablets*)

Jan 2009: 0.7%
Jan 2010: 1.6%
Jan 2011: 4.3%
Jan 2012: 8.5%
Source: StatCounter Global Stats
—————————————————–

* StatCounter defines mobile device as a pocket-sized computing device, typically having a display screen with touch input or a miniature keyboard.

T-Mobile announced on Tuesday the company’s Valentine’s Day sale on all 4G smartphones and tablets. “T-Mobile has a commitment to make the 4G experience affordable and accessible to everyone, so this sweet deal on smartphones and tablets is our Valentine’s gift to consumers,” said T-Mobile’s senior vice president of marketing, John Clelland. “No matter where loved ones live, T-Mobile wants to bring them closer with unlimited talking, photo sharing, video chatting, texting, and more.” The carrier is offering the Samsung Galaxy S II, BlackBerry Bold 9900, HTC Amaze 4G, Lumia 710, SpringBoard tablet and other 4G devices for free with a new two-year agreement. This one-day sale is scheduled for this Saturday, February 11th. Read on for T-Mobile’s press release.

Cupid’s Arrow Hits Mark: T-Mobile Offers Free 4G Phones to Celebrate Valentine’s

For one day only, on Feb.11, all of T-Mobile’s 4G smartphones and select mobile broadband devices are free with the switch to a qualifying two-year plan

BELLEVUE, Wash. — Feb. 7, 2012 — In the spirit of the season, T-Mobile USA, Inc. will show consumers lots of love with another jaw-dropping promotion for its “Valentine’s Day Sale.” For one day only, Saturday, Feb. 11, T-Mobile will give customers the chance to get their hands on the latest 4G smartphones and select tablets for free, making a perfect gift for loved ones or themselves. The promotion includes T-Mobile’s fastest 4G smartphones and select tablets running on America’s Largest 4G Network® such as the Samsung Galaxy S™ II1 and the T-Mobile® SpringBoard™ with Google™.

New and existing eligible customers can take advantage of this deal receiving their device for free after a mail-in rebate card when they sign up for a new two-year contract on any qualifying Classic Plan™2 or for a $0.00 down payment after mail-in rebate card when signing up on a qualifying Unlimited Value™3 Plan.

“T-Mobile has a commitment to make the 4G experience affordable and accessible to everyone, so this sweet deal on smartphones and tablets is our Valentine’s gift to consumers,” said John Clelland, senior vice president of marketing, T-Mobile USA. “No matter where loved ones live, T-Mobile wants to bring them closer with unlimited talking, photo sharing, video chatting, texting, and more.”

A recent online Omnibus survey4 with Harris Interactive found that four-in-ten (44%) of first time smartphone buyers in 2012 say the cost of the data plan associated with the smartphone is the most influential reason they have not purchased a smartphone before. The value for customers extends beyond the “Valentine’s Day Sale” as T-Mobile offers the best rate plan pricing on America’s Largest 4G Network.

Research In Motion executivess took the stage during BlackBerry DevCon Europe on Tuesday to clear up a few facts about the company’s success with its BlackBerry App World marketplace. RIM’s new CEO Thorsten Heins said BlackBerry App World is now home to more than 60,000 applications, which is a fraction of what’s available in the Android Market or iTunes App Store, and that BlackBerry devices are among the most popular smartphones purchased in the United Kingdom. RIM’s vice president of developer relations Alec Saunders also said that there are 174 million app downloads per month, or about 6 million applications downloaded per day, The Verge reported. Saunders argued that RIM’s BlackBerry App World has 43% more daily downloads per app than Apple’s own iTunes App Store and he said App World can be more profitable as well — BlackBerry apps supposedly earn about 40% more than their Android counterparts, and 13% of BlackBerry developers have made more than $100,000 from their apps. In addition to the app figures, Saunders and Nokia’s head of Qt announced that RIM’s BlackBerry PlayBook OS now supports the Qt developer framework, originally intended for Nokia devices.

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ComScore released its most recent U.S. Mobile Subscriber Market Share report for the three-month period ending in December, 2011. The research firm found that Samsung remained the top mobile phone vendor in the fourth quarter with a 25.3% market share — the same share as it held in the third quarter. LG’s market share dropped 0.6 percentage points to a 20% share for second place followed by Motorola, which fell 0.5 percentage points to 13.3%. Apple had the fourth largest share with a 12.4% market share, up 2.2 percentage points, and RIM fell 0.4 points to a 6.7% share. Read on for more.

Android remains the most used smartphone operating system in the United States with a 47.3% share of the market, up 2.5 percentage points from the last report. Android is followed by iOS, which grew 2.2 points to a 29.6% share, BlackBerry OS, which fell 2.9 points to a 16% share, Microsoft’s mobile Windows platform (4.7%, down 0.9 percentage points) and Symbian (1.4%, down 0.4 percentage points). ComScore did not distinguish whether or not Microsoft’s share represented Windows Phone, Windows Mobile or both.

ComScore said that 97.9 million U.S. residents owned a smartphone during the three months ended December 2011, which represents 40% of all mobile subscribers. The firm also said 234 million Americans aged 13 and older own a mobile device. The company’s full press release follows below.

comScore Reports December 2011 U.S. Mobile Subscriber Market Share

Smartphone Penetration Climbs Over 40 Percent during December Holiday Shopping Season

RESTON, VA, February 2, 2012 – comScore, Inc. (NASDAQ: SCOR), a leader in measuring the digital world, today released data from the comScore MobiLens service, reporting key trends in the U.S. mobile phone industry during the three month average period ending December 2011. The study surveyed more than 30,000 U.S. mobile subscribers and found Samsung to be the top handset manufacturer overall with 25.3 percent market share. Google Android strengthened its lead in the smartphone market to reach 47.3 percent market share.

OEM Market Share

For the three-month average period ending in December, 234 million Americans age 13 and older used mobile devices. Device manufacturer Samsung ranked as the top OEM with 25.3 percent of U.S. mobile subscribers, followed by LG with 20 percent share and Motorola with 13.3 percent share. Apple continued to gain ground in the OEM market with 12.4 percent share of total mobile subscribers (up 2.2 percentage points), while RIM rounded out the top five with 6.7 percent share.

Top Mobile OEMs 3 Month Avg. Ending Dec. 2011 vs. 3 Month Avg. Ending Sep. 2011 Total U.S. Mobile Subscribers (Smartphone & Non-Smartphone) Ages 13+ Source: comScore MobiLens
	Share (%) of Mobile Subscribers
	Sep-11	Dec-11	Point Change
Total Mobile Subscribers	100.0%	100.0%	N/A
Samsung	25.3%	25.3%	0.0
LG	20.6%	20.0%	-0.6
Motorola	13.8%	13.3%	-0.5
Apple	10.2%	12.4%	2.2
RIM	7.1%	6.7%	-0.4

Smartphone Platform Market Share

97.9 million people in the U.S. owned smartphones during the three months ending in December, representing 40 percent of all mobile subscribers. Google Android ranked as the top smartphone platform with 47.3 percent market share, up 2.5 percentage points from September. Apple maintained its #2 position, growing 2.2 percentage points to 29.6 percent of the smartphone market. RIM ranked third with 16 percent share, followed by Microsoft (4.7 percent) and Symbian (1.4 percent).

Top Smartphone Platforms 3 Month Avg. Ending Dec. 2011 vs. 3 Month Avg. Ending Sep. 2011 Total U.S. Smartphone Subscribers Ages 13+ Source: comScore MobiLens
	Share (%) of Smartphone Subscribers
	Sep-11	Dec-11	Point Change
Total Smartphone Subscribers	100.0%	100.0%	N/A
Google	44.8%	47.3%	2.5
Apple	27.4%	29.6%	2.2
RIM	18.9%	16.0%	-2.9
Microsoft	5.6%	4.7%	-0.9
Symbian	1.8%	1.4%	-0.4

Mobile Content Usage

In December, 74.3 percent of U.S. mobile subscribers used text messaging on their mobile device, up 3.2 percentage points. Downloaded applications were used by 47.6 percent of subscribers (up 5.1 percentage points), while browsers were used by 47.5 percent (up 4.6 percentage points). Accessing of social networking sites or blogs increased 3.8 percentage points to 35.3 percent of mobile subscribers. Game-playing was done by 31.4 percent of the mobile audience (up 2.6 percentage points), while 23.8 percent listened to music on their phones (up 2.9 percentage points).

Mobile Content Usage 3 Month Avg. Ending Dec. 2011 vs. 3 Month Avg. Ending Sep. 2011 Total U.S. Mobile Subscribers (Smartphone & Non-Smartphone) Ages 13+ Source: comScore MobiLens
	Share (%) of Mobile Subscribers
	Sep-11	Dec-11	Point Change
Total Mobile Subscribers	100.0%	100.0%	N/A
Sent text message to another phone	71.1%	74.3%	3.2
Used downloaded apps	42.5%	47.6%	5.1
Used browser	42.9%	47.5%	4.6
Accessed social networking site or blog	31.5%	35.3%	3.8
Played Games	28.8%	31.4%	2.6
Listened to music on mobile phone	20.9%	23.8%	2.9

Research In Motion’s newly appointed chairwoman of board Barbara Stymiest vowed on Thursday that the changes sweeping the struggling smartphone vendor will continue. RIM announced late last month that company co-founders Jim Balsillie and Mike Lazaridis were stepping down from their roles as co-CEOs and co-chairmen of the board following more than a year of investor unrest. Replacing them atop RIM’s management team was Thorsten Heins, and Barbara Stymiest was named chairwoman of the board. Heins got off to a rocky start but promised that more change was coming, and now Stymiest has gone on record making a similar vow that the shake-up at RIM isn’t over. Read on for more.

Investors including Jaguar Financial, one of several firms that had been very vocal leading up to last month’s corporate shuffle, have voiced concerns that with Balsillie and Lazaridis still on RIM’s board, the company hasn’t yet done enough to right the ship. RIM’s new chairwoman argues that RIM is is still a work in progress, and while more change is coming, she appears confident in the company’s new leadership.

“Driving change in an organization means a high-performing board and a high-quality management team,” Stymiest told Bloomberg Businessweek in an interview. “You get those two right and you can drive change quickly and effectively.”

As Heins did during a conference call with investors, Stymiest points to execution as a key area where RIM must focus. ”We can improve on product execution and Thorsten is well-positioned to do that,” she said. Execution is of the utmost importance, of course, as RIM prepares to launch new breed of devices powered by the new BlackBerry 10 operating system. The BlackBerry London is expected to launch late this fall as RIM’s first BlackBerry 10 smartphone.

Stymiest appears confident that RIM can deliver. When asked by Businessweek if she planned to personally invest further in RIM, Stymiest replied, “I’m well exposed to RIM and continue to accumulate.” Former co-CEO and co-chairman Mike Lazaridis said he plans to invest an additional $50 million in RIM stock as a vote of confidence.

Research In Motion released the first set of commercials from its new “Be Bold” advertising campaign on Thursday and while the ads feature new faces, they are nearly identical to the campaign RIM has been running for months. The Waterloo, Ontario-based smartphone vendor was quick to point out that the team of four awkward superheroes that starred in an infographic RIM recently posted were not part of its upcoming advertising blitz, but perhaps they should have been. RIM’s new ads feature BlackBerry devices in real-world situations and they do a good job of showcasing key features like BBM. What the ads are not, however, is different or memorable. RIM’s new CEO Thorsten Heins named the company’s marketing strategy as one of the first orders of business he plans to address in his new role. With an exciting new breed of devices like the BlackBerry London on the horizon, marketing and advertising will be more important than ever for RIM as the company continues struggling to maintain its footing in key markets. A pair of Be Bold ads can be viewed after the break.

Research In Motion’s latest BlackBerry 7 devices has=ve been granted Federal Information Processing Standard (FIPS) 140-2 certification by the National Institute of Standards and Technology (NIST) and the Communications Security Establishment Canada (CSEC). FIPS certification is required before a device can be used by a government agency in either the U.S. or Canada. ”The FIPS 140-2 certification for BlackBerry 7.0 and 7.1 illustrates RIM’s continuing commitment to providing industry-leading, secure, mobile computing platforms for our customers,” said Scott Totzke, Senior Vice President, BlackBerry Security at Research In Motion. “With all of the latest BlackBerry smartphones and the PlayBook tablet certified under the FIPS program, government and security-conscious customers can deploy our entire range of products with confidence.” Devices that received FIPS 140-2 certification include the BlackBerry PlayBook, the BlackBerry Bold 9900, 9790, BlackBerry Torch 9850, 9860 and 910, and the BlackBerry Curve 9350, 9360, 9370 and 9380. RIM’s full press release follows after the break.

BlackBerry 7 and 7.1 OS Achieve FIPS 140-2 Certification

Waterloo, ON – Research In Motion (RIM) (NASDAQ: RIMM; TSX: RIM) today announced that BlackBerry® smartphones running on the powerful new BlackBerry® 7 and BlackBerry® 7.1 Operating Systems (OS) have been awarded FIPS 140-2 certification by the National Institute of Standards and Technology (NIST) and the Communications Security Establishment Canada (CSEC). FIPS (Federal Information Processing Standard) 140-2 is recognized by the U.S. and Canadian governments and is required under the Federal Information Security Management Act of 2002 (FISMA).
All BlackBerry smartphones running BlackBerry 7 and BlackBerry 7.1 benefit from this certification, including the BlackBerry® Bold™ 9900, 9930 and 9790, BlackBerry® Torch™ 9850, 9860 and 9810, and BlackBerry® Curve™ 9350, 9360, 9370 and 9380.

“The FIPS 140-2 certification for BlackBerry 7.0 and 7.1 illustrates RIM’s continuing commitment to providing industry-leading, secure, mobile computing platforms for our customers,” said Scott Totzke, Senior Vice President, BlackBerry Security at Research In Motion. “With all of the latest BlackBerry smartphones and the PlayBook tablet certified under the FIPS program, government and security-conscious customers can deploy our entire range of products with confidence.”

In addition to FIPS 140-2 certification, the BlackBerry 7 OS has received Common Criteria EAL4+ certification (see announcement – November 14, 2011). The BlackBerry® PlayBook™ tablet has also received FIPS 140-2 validation (see announcement – July 21, 2011).

Research In Motion’s newly appointed CEO Thorsten Heins said during his first day on the job that hiring a new marketing boss and revamping the company’s marketing strategy was among his first orders of business. If some of us were unsure why finding a new CMO and revamping RIM’s marketing efforts are such a priority, this new campaign should help clear things up. RIM on Monday introduced four new cartoon superheroes who will help the company spread the word about its products. Gogo Girl can save the day with her “brilliant strategy, a smile or a spatula,” Max Stone is “tough, proud and a little wild,” Justin Steele is “always ready to stick up for his friends and Trudy Foreal is “not afraid to call it as she sees it.” We’re not afraid to call it like we see it either, and we sincerely hope this new cartoon superhero campaign dies on the vine. RIM’s super infographic starring The Bold Team follows below.

UPDATE: RIM posted a note to its blog on Tuesday to clarify that The Bold Team is not a part of its new advertising campaign.

[Via Mobilesyrup]

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Former Research In Motion co-CEO and co-Chairman Mike Lazaridis said in a recent interview that he had been planning to step down from his role at the helm of the company for several years. While speaking with The Record, Lazaridis confessed that he had been planning to relinquish his co-CEO role for several years leading up to January 22nd when RIM announced that Lazaridis and co-CEO Jim Balsillie were stepping down. Lazaridis said in the interview that he had been grooming new CEO Thorsten Heins for the CEO position since he was first hired in 2007, but the former chief did not explain why he waited so long to step down while RIM’s stock plummeted and investors clamored for new leadership. Though Lazaridis is no longer RIM’s top executive, he will continue to play an active role on the company’s board. He also said he plans to purchase an additional $50 million in RIM stock. ”This company has a strong balance sheet of $1.5 billion,” Lazaridis said. “It has strong sales of over $5 billion a quarter. This is a strong organization with a strong global brand, an iconic product and a strong future.”

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Although Apple outsold all Android vendors in the fourth quarter, the Cupertino-based company’s share of mobile internet usage is reportedly beginning to slide. An analysis of last year’s Internet usage shows that in the United States, the proportion of Android mobile web visitors overtook Apple users by the end of the year, according to 51Degrees.mobi. The share of Apple’s iOS web traffic in December fell to 34.1%, while Android increased to 36.6%. In Europe, Apple remained ahead with 42.6% however, despite an increase in Android traffic that pushed the platform to 25.5% by the end of 2011. RIM’s BlackBerry devices remained stable in both regions with roughly 9% of all mobile web usage. “The battle for mobile operating system dominance is far from over”, said 51Degrees.mobi CEO James Rosewell. “Apple experienced record sales of iPad2 and iPhone devices, yet its share of mobile web traffic declined in the US and Europe – indicating just how many more Android based products were used online in the same period.” The firm’s full press release follows after the break.

Decline in Apple share of mobile internet usage shows battle to dominate mobile phones and tablets is far from over

Apple’s dominance of mobile web traffic appears to be fading

Android traffic now ahead in the US; Apple still leads in the UK

BlackBerry share of web traffic remains stable

Nokia starting to slide in India

51Degrees.mobi, the leading provider of device detection and web optimisation solutions, has today published an analysis of the mobile devices its online partners detected browsing the internet last year.

The 51Degrees.mobi Mobile Web Trends 2011 white paper shows that the proportion of mobile web visitors in the USA with Android devices overtook Apple users by the end of the year. The share of Apple iOS web traffic in December 2011 fell to 34.1% in the US, while Android increased to 36.6%.

In Europe, Apple remained ahead with 42.6% of mobile web visits despite an increase in Android usage to 25.5% by the end of 2011.

Figures for RIM’s BlackBerry OS were stable in the USA and Europe throughout the second half of 2011, varying by just a fraction of a percentage point. Both regions saw BlackBerry usage remain at around 9% of all mobile web traffic.

Unlike the mobile market in Europe and the USA, mobile phone use in India has been dominated by Nokia and its Symbian operating system for several years. Nokia mobile web visits fell in H2 2011 from 57.3% of the total figure to 50.6% by the end of the year.

The data has been collated from customers who use 51Degrees.mobi free and premium device detection services.

“The battle for mobile operating system dominance is far from over”, said 51Degrees.mobi CEO James Rosewell. “Apple experienced record sales of iPad2 and iPhone devices, yet its share of mobile web traffic declined in the US and Europe – indicating just how many more Android based products were used online in the same period.”

Investors had been clamoring for Research In Motion co-founders Jim Balsillie and Mike Lazaridis to relinquish their co-CEO and co-chairman roles, and the company finally announced this past Sunday that Balsillie and Lazaridis were out, replaced by new chairperson of the board Barbara Stymiest and new chief executive officer Thorsten Heins. RIM’s stock plunged more than 13% when Heins introduced himself as the company’s new CEO, due in large part to a video interview during which he essentially told the same story RIM’s former chiefs have been telling for more than a year. The new CEO has since backed away from the company’s old it’s OK, we’re OK message while speaking to the press and analysts, however, and it is no coincidence that RIM’s stock has recovered a bit as Heins assures investors that change is brewing. Read on for more.

Moving away from what seemed to be a string of PR-approved messages, Heins admitted in a recent interview with CNBC that RIM fell behind its competition in the key U.S. market. ”It hurts. It hurts me to see us losing market share in the U.S.,” Heins confessed. “There was a paradigm shift, and we did not shift with it. I know we’ve made mistakes, and I know I’m in for a fight.” Apple and Google owned a combined 75.6% of the U.S. smartphone market in the three month through November 2011 while RIM’s market share slid to 16.6% according to comScore.

The fighting spirit is what investors are looking for, and a new wave of panic swept over the Street when that spirit seemed almost completely absent in Heins’s ill-received introductory video. The new chief is changing his tune, however. “We want to stop the bleeding,” Heins told CNBC.

In a separate interview with CrackBerry.com, Heins emphasized that change is coming but stated that RIM will continue to focus on its strengths. “There is a lot of change,” the executive said. “There is a lot of structure change, there has been already a lot of change in terms of our software, our software platform, bringing QNX in. There is no standstill at any moment here at RIM. What I wanted to make clear to the market is that we believe in our own strength. We are BlackBerry, we are an integrated solution, hardware, software, services and network.”

Heins also made sure to point out that RIM is well aware of the positions its competition has taken. He explained that RIM has a team dedicated to testing competitors’ devices and he himself tests iPhones, Android handsets and other phones. RIM’s historical lack of movement when it comes to features and elements of the user experience that have driven success on competing platforms has not gone unnoticed, so Heins’s comments are refreshing if nothing else.

Where device launches are concerned, RIM has a slow year ahead. BGR exclusively revealed the company’s 2012 roadmap early this week, which is highlighted by a new 7-inch PlayBook tablet — the sequel to a slate that cost RIM $485 million last quarter — and a single BlackBerry 10 smartphone that won’t launch until late in the third quarter or early in the fourth quarter. Its new chief executive has at least begun to publicly exhibit an understanding of the new smartphone landscape that has left the company trailing its competition, however, which is something RIM has never truly done in the past.

We still have eight months or even longer to wait before RIM releases its first BlackBerry 10 smartphone but in the meantime, RIM might do well to let its new CEO speak candidly more often.

BlackBerry owners tend to be older and wealthier than other smartphone users according to a new report released this week. Data from comScore Data Mine suggests BlackBerry users are “more likely to have a household greater than $75,000 when compared to average smartphone owners.” BlackBerry owners were also more likely to have at least part of all of their monthly mobile bill paid for by their employers. We’re not surprised, taking into consideration the vast number of enterprise users that still own a BlackBerry for work. “BlackBerry users over indexed in all age segments 35-64 in November 2011, with the 55-64 age bracket showing the highest index of 120,” comScore said in its report, which found the fewest number of Blackberry users between the ages of 18 and 24.

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