What Google Maps' Wheelchair-Accessible Routes Actually Tell You

The best navigation apps go beyond the bare minimum to ensure all kinds of users can get to their destination without issue. While most users might only care about how quickly they can get somewhere, those requiring mobility aids like wheelchairs or walkers have a lot more to consider. And although there are some great alternatives to the service, Google Maps' wheelchair-accessible routes provide plenty of help in this area.

Wheelchair-accessible routes can give users important information to make transportation easier. For public transportation, Google can help identify which trains or buses offer ramps or other accessibility features. The routes also show if there are any paths between different stations or bus stops that can be more easily accessed by those dependent on mobility-aiding equipment. This adds on to an earlier Google Maps update from last year that improved public transport features. If you've selected wheelchair-accessible routes for walking, the app shows you paths that avoid steps and are much easier to traverse, if there are any.

Data for these routes and other accessibility features is gathered through the Local Guides program, where users can contribute to Google Maps to earn rewards by reviewing locations, adding pictures, and answering accessibility-related questions. Since this is mostly a volunteer-based approach, this does mean that certain regions don't have access to wheelchair-accessible routes — though any user in the U.S. is unlikely to face issues with coverage. Additionally, since the feature depends on user reviews, it might not be updated in real time, and it cannot account for unannounced construction and other abrupt changes.

There's no specific in-app toggle in the settings to turn on wheelchair-accessible routes in Google Maps. Instead, you can turn the feature on while selecting a route after adding in a destination. To do so, select a destination, choose walking or public transit, and tap on the three dots beside your current location in the top-right corner of your screen. From there, select Options from the dropdown menu, and you can choose "Wheelchair accessible" under "Best route."

More accessible routes for wheelchair users aren't the only aid Google Maps offers for those with limited mobility. You can also enable the Accessible Places option to get more details about how your destination accommodates those using wheelchairs. With the feature turned on, you can see a wheelchair icon beside places that offer accessible seating, restrooms, and parking spaces. As with wheelchair-accessible routes, a place that shows this icon means other Google Maps users, including those with limited mobility, have verified the accessibility.